Product Success Disclaimer & General Policies

Disclaimer Policy:

At RELICENSEPRO.com, we are dedicated to providing high-quality real estate exam prep content and products to help students successfully pass their Massachusetts Real Estate Exam and federal mortgage loan originators licensing. Our exam prep materials and tutoring services are designed to be comprehensive and informative, and our instructors are passionate and knowledgeable about their subject matter.

However, please note that we cannot guarantee that students will pass their exams simply by using our products and services. It is ultimately up to the student to prepare, practice, study, and work hard in order to be successful on exam day. We are here to support and guide our students along the way, but passing the exam requires a combination of hard work, dedication, and personal responsibility.

By using our products and services, you acknowledge and agree that RELICENSEPRO.COM assumes no responsibility for the outcome of your exam and that the ultimate responsibility for success lies with the student.

Our product is designed to be a valuable supplement to your exam preparation efforts. However, it is important to note that it does not satisfy any REQUIRED state or federal prelicensing HOURS.  

HOW TO CONTACT US

TO ASK QUESTIONS OR COMMENT ABOUT OUR POLICIES & PRACTICES, CONTACT US AT:

Real Estate License Pro, Inc.
PO Box 230871
Boston, MA 02123
www.relicensepro.com
dee@relicensepro.com
Refund Policy:
Our company is dedicated to providing high-quality exam preparation materials and services to our customers. However, if for any reason you are not satisfied with our products or services, we offer a full refund within 7 DAYS of the purchase. To be eligible for a refund, you must provide written proof that the product did not meet your expectations and was not helpful in your exam preparation. All refund requests must be made in writing to Dee@relicensepro.com  Refunds will be processed within 7-10 DAYS of receipt of the written request.

Please note that any third-party products or services that we bundle with our programs and services are not eligible for a refund due to contractual agreements and copyright law. 

Privacy Policy:
We take the privacy of our customers very seriously and are committed to protecting their personal information. The types of information we collect include name, email address, mailing address, and payment information. This information is used to process orders, deliver products and services, and improve our offerings. We do not sell or share any customer information with third parties. Our website uses secure SSL encryption to protect customer data during transmission.

Terms of Service:
By using our products and services, you agree to our terms of service. You may not use our products or services for any illegal or unauthorized purposes. You are responsible for any damages or losses resulting from your use of our products or services. We do not guarantee that our products or services will meet your needs or that they will be error-free. We reserve the right to modify our terms of service at any time.

Tutoring Services Policy:
Our tutoring services are designed to help students prepare for their real estate exams. Our tutors are experienced and knowledgeable in real estate exam content and are available BY APPOINTMENT. Scheduling tutoring sessions is easy and can be done VIA WEB PORTAL. We accept payments BY ALL MAJOR CREDIT CARDS + PAYPAL + VENMO. If you need to cancel a tutoring session, please do so 2 Days in advance to avoid a cancellation fee.

Payment Policy:
We accept payment VIA ALL MAJOR CREDIT CARDS + PAYPAL + VENMO. All payments must be received in full prior to the delivery of products or services. In the event of a chargeback or dispute, we reserve the right to take legal action to recover any fees owed.

Delivery Policy:
All products are DIGITALLY shipped. Delivery times may vary depending on your location, but we estimate that delivery will take INSTANTLY. SOMETIMES ELECTRONIC DELIVERY CAN SEND EMAILS TO PROMOTION OR SPAM FOLDERS, PLEASE CHECK ALL FOLDERS BEFORE CONTACTING US, HOWEVER, IF YOU DO NOT RECEIVE YOUR ITEMS PLEASE EMAIL dee@RELICENSEPRO.COM AND A STAFF MEMBER WILL ASSIST YOU. IF CONTACTING US AFTER HOURS WE WILL ADDRESS YOUR TICKET THE NEXT BUSINESS DAY.

Copyright Disclaimer: All content and materials included in our MA Real Estate Crammer and other products, including but not limited to text, graphics, logos, images, videos, and software, are the property of our company and protected by United States and international copyright laws. Any unauthorized use, reproduction, or distribution of our products is strictly prohibited and may result in legal action. By purchasing and using our products, you agree to use them only for their intended purposes and not for any other unauthorized or illegal purposes.

HOW TO CONTACT US

TO ASK QUESTIONS OR COMMENT ABOUT OUR POLICIES & PRACTICES, CONTACT US AT:

Real Estate License Pro, Inc.
PO Box 137
SCITUATE, MA 02066
www.relicensepro.com
dee@relicensepro.com
The Boston Rant LLC DBA RE License Pro Accessibility Statement

Updated: March 2023.

General: The Boston Rant LLC DBA RE License Pro strives to ensure that its services are accessible to people with disabilities. The Boston Rant LLC DBA RE License Pro has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence.

Accessibility: on www.relicensepro.comwww.relicensepro.com makes UserWay's Web Accessibility Widget available which is powered by a dedicated accessibility server. The software allows www.relicensepro.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility: MenuThe www.relicensepro.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer: The Boston Rant LLC DBA RE License Pro continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan www.relicensepro.com with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on www.relicensepro.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You: If you are experiencing difficulty with any content on www.relicensepro.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us: If you wish to report an accessibility issue, have any questions or need assistance, please contact The Boston Rant LLC DBA RE License Pro Customer Support as follows:

Email: dee@relicensepro.com
Phone: +1 (800) 918-5240
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